f88 FAQ — Your Questions,
Answered Clearly

No. f88 strictly allows only one account per person. Creating multiple accounts is a violation of the terms and conditions and can result in all accounts being permanently suspended and any winnings being forfeited. If you have forgotten your login details, use the password reset option on the login page rather than creating a new account.

Visit the f88 login page and click "Forgot Password". Enter the mobile number linked to your account and you will receive an OTP. Enter the OTP, then set a new password. If you no longer have access to your registered mobile number, contact f88 customer support via live chat and they will guide you through the identity verification process to recover your account.

f88 may ask you to verify your identity before processing larger withdrawals or if there is any unusual activity on your account. Verification typically involves submitting a photo of your national ID card or passport. This is a standard security measure to protect your account and comply with responsible gaming guidelines. Verified accounts also benefit from higher withdrawal limits.

If you wish to close your f88 account, contact customer support through live chat or email at [email protected]. Before closing, make sure you have withdrawn any remaining balance. If you are closing your account for responsible gaming reasons, f88 also offers a self-exclusion option that temporarily or permanently restricts access to your account. Visit the Responsible Gaming page for more details.

f88 supports the most popular payment methods used in Bangladesh:

• bKash — the most widely used mobile banking option
• Nagad — fast and reliable for instant deposits
• Rocket — Dutch-Bangla Bank mobile banking
• Bank Transfer — for larger amounts via local banks
• USDT (TRC20) — for crypto users who prefer stablecoins

All transactions are processed in BDT with no currency conversion fees.

The minimum deposit on f88 is 200 BDT for mobile banking methods like bKash, Nagad, and Rocket. For bank transfers the minimum is typically higher. There is no maximum deposit limit for most methods, though very large deposits may require additional verification. f88 keeps the minimum low so that players of all budgets can enjoy the platform without needing to commit large amounts upfront.

Deposits via bKash, Nagad, and Rocket are credited to your f88 account almost instantly — usually within a few seconds to a couple of minutes. Bank transfers may take 30 minutes to a few hours depending on your bank. USDT deposits are confirmed after the required number of blockchain confirmations, which typically takes 5 to 15 minutes. If your deposit has not appeared after 30 minutes, contact f88 support with your transaction reference number.

Most f88 withdrawals are processed within 1 to 24 hours. bKash and Nagad withdrawals are typically the fastest, often completing within an hour during business hours. Bank transfers may take up to 24 hours. Withdrawals submitted during peak times or that require additional verification may take slightly longer. f88 aims to process all withdrawal requests as quickly as possible so you can access your winnings without unnecessary delays.

Withdrawal delays on f88 can happen for a few reasons:

• Your account has not yet completed identity verification
• You have an active bonus with wagering requirements that have not been met
• The withdrawal amount exceeds your current daily limit
• There is a technical issue with the payment provider

If your withdrawal has been pending for more than 24 hours, contact f88 customer support via live chat with your withdrawal request ID and they will investigate immediately.

f88 does not charge any withdrawal fees on its end. However, your mobile banking provider or bank may apply their own transaction charges. For example, bKash charges a small cash-out fee on their end which is standard across all bKash transactions. f88 has no control over third-party payment provider fees, but the platform itself does not deduct any amount from your withdrawal.

New f88 players receive a 100% match bonus on their first deposit. This means if you deposit 1,000 BDT, f88 adds another 1,000 BDT to your account, giving you 2,000 BDT to play with. The welcome bonus applies to all game categories including live casino, crash games, sports betting, and slots. To claim it, simply register your account, make your first deposit, and the bonus is credited automatically.

Wagering requirements mean you need to bet the bonus amount a certain number of times before you can withdraw the bonus funds as real money. For example, if f88 gives you a 1,000 BDT bonus with a 10x wagering requirement, you need to place bets totalling 10,000 BDT before the bonus converts to withdrawable cash. The specific wagering requirement for each bonus is shown in the promotion details in your account. Always read the bonus terms before claiming.

Yes. f88 regularly runs free spins promotions on featured slot titles. These are typically offered as part of weekly promotions, reload bonuses, or special event campaigns. Free spins are credited to your account and can be used on the specified slot game. Any winnings from free spins are added to your bonus balance and subject to the wagering requirements stated in the promotion. Check the promotions section in your f88 account to see current free spins offers.

f88 offers cashback promotions on selected game categories, most commonly on live casino losses. Cashback is calculated as a percentage of your net losses over a defined period and credited back to your account as bonus funds. The cashback percentage and eligible games vary by promotion. Regular players and VIP members tend to receive higher cashback rates. Log in to your f88 account and check the active promotions to see if a cashback offer is currently running.

f88 offers over 1,200 games across multiple categories:

• Live Casino — baccarat, roulette, blackjack, dragon tiger, teen patti
• Crash Games — Aviator, JetX, Spaceman, and more
• Sports Betting — cricket, football, kabaddi, tennis, basketball
• Slots — 800+ titles from Pragmatic Play, NetEnt, Hacksaw Gaming, and others
• Table Games — virtual blackjack, roulette, baccarat, and poker variants

Visit the Games page for the full library.

Aviator is a crash game where a plane takes off and a multiplier climbs from 1x upward. You place a bet before the round starts, then watch the multiplier rise. You need to click "Cash Out" before the plane flies away — if you do, your bet is multiplied by the current multiplier. If the plane crashes before you cash out, you lose your bet. The game uses a provably fair algorithm, meaning the crash point is determined before the round starts and can be independently verified. It is one of the most popular f88 games in Bangladesh.

Yes. f88 offers full live in-play cricket betting. You can place bets while a match is in progress, with odds updating ball by ball. Available markets include match winner, top batsman, total runs, method of dismissal, and many more. f88 covers BPL, IPL, T20 World Cup, Test matches, and ODI series. Live cricket betting is one of the most popular features on f88 among Bangladesh players.

Yes. f88 only partners with licensed game providers whose titles are independently tested and certified for fairness by recognised testing laboratories. Crash games like Aviator use provably fair algorithms that players can verify themselves. Slots and table games use certified random number generators (RNGs). f88 is committed to providing a fair gaming environment and does not manipulate game outcomes in any way.

Yes. f88 uses SSL (Secure Socket Layer) encryption across the entire platform to protect all data transmitted between your device and the f88 servers. Your personal information, payment details, and account activity are all encrypted and stored securely. f88 does not share your personal data with third parties without your consent. For full details on how your data is handled, read the Privacy Policy.

Here are the best practices to keep your f88 account safe:

• Use a strong, unique password that you do not use on other sites
• Never share your login credentials with anyone
• Enable two-factor authentication if available in your account settings
• Always log out after playing on shared or public devices
• Be cautious of phishing messages claiming to be from f88 — the official site is f88.today

If you suspect unauthorised access to your account, change your password immediately and contact f88 support.

f88 does not sell or share your personal data with third parties for marketing purposes. Data may be shared with payment processors and game providers strictly as needed to operate the platform and process your transactions. All third-party partners are required to handle your data in accordance with applicable privacy laws. For complete details, refer to the f88 Privacy Policy.

Yes. f88 has a dedicated mobile app available for both Android and iOS devices. The app gives you full access to all games, live casino, sports betting, deposits, and withdrawals — all optimised for touch screens. You can download the f88 app from the App page. The app is lightweight, loads fast even on 3G connections, and is regularly updated with new features and games.

Absolutely. f88 is fully optimised for mobile browsers. You can access the full platform at f88.today on Chrome, Firefox, or Safari on any Android or iOS device without downloading anything. The mobile browser version is responsive and touch-friendly, giving you the same experience as the app. This is a good option if you prefer not to install an app or if you are using a device that does not support the app download.

To install the f88 app on Android:

• Visit the f88 App page on your Android device
• Tap the download button to get the APK file
• Before installing, go to your phone Settings and enable "Install from Unknown Sources" (or "Allow from this source")
• Open the downloaded APK file and tap Install
• Once installed, open the app and log in or register

The f88 Android app is not available on the Google Play Store due to Play Store policies on gambling apps, so you need to download it directly from the f88 website.